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Forum Discussion
westner99
Jul 08, 2023Tutor
Forcing 2.4 Ghz WiFi on Orbi RBR50 Guest Network
i have a Netgear Orbi router with both 5 and 2.4 G WiFi networks. I have some devices that specifically require a 2.4 g network but sometimes only the 5g network is available. how can i force Orbi to...
- Jul 08, 2023
Turn OFF all RBS first. Change the power output of the 5Ghz radio to 25%. Under Advanced Tab/Advanced Settings/Wireless Settings
Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was.
Be sure that 20/40 MHz Coexistence enabled.
CrimpOn
Jul 08, 2023Guru - Experienced User
westner99 wrote:
how can i force Orbi to provide 2.4g WiFi service over the guest network?
Orbi routers broadcast both the primary WiFi SSID and (if enabled) the Guest WiFi SSID on both 2.4G and 5G frequencies. The user has no control over this. Guest is either not enabled, or enabled on both WiFi channels.
By far the majority of Internet of Things (IoT) devices will connect despite the warnings. What device is this? Have you actually tried to complete the setup?
There are some IoT devices which have setup applications that actively block the user from connecting (because the developer was either too smart - or too stupid) They recognize when the smartphone is connected to a 5G network and refuse to complete the setup. There are a variety of methods users have found to connect these devices to Orbi WiFi:
- Ignore the hysteria. Those warnings in BIG BOLD TYPE, "Must have 2.4G WiFi" are simply stating what should be obvious. If you provide no 2.4G WiFi, then the 2.4G WiFi radio in the device will not have any network connection. (Just like, "Takes (2) AA Batteries" means - literally - "no AA batteries - then it cannot work.)
Orbi provides 2.4G WiFi. I have found that the vast majority of IoT devices will connect despite all the warnings. Have you actually tried to connect the device? (What device is it?) - Disable the 5G WiFi SSID Broadcast. The RBR50 Orbi has a feature on the web administration, Advanced Tab, Advanced Setup, Wireless Settings:
(This feature was removed when the AX products were introduced.)
After unchecking the box and clicking "APPLY", you can have the smartphone that is running the IoT setup application "Forget" the Orbi WiFi. Search for it again, and the only Orbi it will find is the 2.4G WiFi. After completing the setup, reverse the steps. - Turn off the Orbi and create a temporary WiFi network with exactly the same WiFi credentials as the Orbi (a) using an old router, or (b) by creating a Hot Spot using a cell phone. Connect the IoT device to this temporary WiFi network and turn it all off. When the Orbi WiFi returns, the IoT device will see it and connect automatically.
- FURRYe38 described another method that works for some users.
schumaku
Jul 11, 2023Guru - Experienced User
CrimpOn wrote:
westner99 wrote:
how can i force Orbi to provide 2.4g WiFi service over the guest network?
Disable the 5G WiFi SSID Broadcast. The RBR50 Orbi has a feature on the web administration, Advanced Tab, Advanced Setup, Wireless Settings:
No so fun fact? There is nothing that stops a wireless client configured for this SSID to associate anyway, even if the AP does not shout the name... Not a solution, just a faux side effect under some rare conditions. Note: Hidden SSIDs do not prohibit the access (in Wi-Fi terms the association to the network). In fact it's even worse: Every wireless client with the SSID configured does call-out the SSID. It's just less visible to the average human user. It's security by obscurity.