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Forum Discussion
Frequent "No Internet" -- STILL
Various wireless devices (laptops and tablets running different OS's) experience frequent loss of internet connection. It affects devices independently--the internet connection is still up on other ...
I have two Harmony hubs. When I installed the Orbi, I began to have problems with extreme latency when using the remotes. It didn't happen all the time, but it happened to both hubs intermittently. It could take anywhere from 30-60 seconds for the channel to change after pressing a button, for example. I searched the internet for a solution and found a "theory" that the single SSID was confusing the hub. The recommendation was to configure it to connect to a specific 2.4 network. I did that and haven't had the delay since.
It could be some residual configuration in the hubs if you used them previously with another router.
I would factory reset the Harmony hubs and set them up again with Orbi.
As I mentioned both of my Harmony hubs work flawlessly with Orbi.
I would factory reset the Harmony hubs and set them up again with Orbi.
As I mentioned both of my Harmony hubs work flawlessly with Orbi.
- I have two Harmony Hubs as well (purchased after my Orbi and they have worked flawlessly for over a year - never had any latency issues.
The "residual settings" theory is interesting, although I'm *almost* certain I did a factory reset on the hubs while I was troubleshooting. Can't be 100% certain, though.
If I decide to bite the bullet and make my Asus my router and change the Orbi to AP only, I'll probably give it a try.
When I bought the Orbi, I thought I was buying a "clean" solution-in-a-box (at a premium price). Instead, it has been one issue after another. I certainly didn't expect to have to put the Orbi behind a 5 year-old router so I can have stable wireless connections. I have a large house--the main reason I bought the Orbi--but a relatively simple network. Good wireless coverage isn't worth much if the connections aren't reliable. I'm really regretting this purchase.
In any case, I appreciate the Harmony suggestion.
Steve933 ,
Yeah, I'm with you on this. One other important reason that I still put my aging Asus rotuer in front of the Orbi was free security and parental control built-in to the Asus router, which we have to pay for with the Orbi, i.e. Bitdefender and Circle. Others have better luck with Orbi in Router Mode, but I have not been able to get a stable wireless network with Orbi in the Router Mode thus far.
- I initially had my ATT UVerse router behind my orbi in AP mode and that was one problem after another. Ever since I switched to Spectrum with a modem and my Orbi in Router mode it’s been a lot better. I’d keep it in Router mode... Maybe try calling Harmony for some tips?
