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Forum Discussion
JYDLC
Jan 07, 2021Aspirant
FRUSTRATED WITH MY ORBI RBR50v2 AND RBS50's! Keeps dropping connection & ethernet ports wont work!
Help!! My Orbi system keeps dropping connections and my LAN ethernet ports wont work. I recently selected the auto firmware update to 2.5.2.4 ( i dont remeber what the prior version was) and after I ...
Urbangeek
Jan 21, 2021Guide
I have similar issues as you, but its happening to my Satellite.
Current setup, RBR50 as my router. RBS50 using the wifi backhaul. Any devices I have connected to the SAT via the ethernet ports all drop connection randomly at the same time and will reconnect shortly between 20secs to a minute. Devices connected to the SAT via wifi aren't affected. My PC is connected to switch that connects to the RBR50 and doesn't drop connection. So it leaves me to believe there's an issue with the SAT.
vajim
Jan 21, 2021Master
Urbangeek wrote:I have similar issues as you, but its happening to my Satellite.
Current setup, RBR50 as my router. RBS50 using the wifi backhaul. Any devices I have connected to the SAT via the ethernet ports all drop connection randomly at the same time and will reconnect shortly between 20secs to a minute. Devices connected to the SAT via wifi aren't affected. My PC is connected to switch that connects to the RBR50 and doesn't drop connection. So it leaves me to believe there's an issue with the SAT.
based on posts similar to this, many of these problems can be traced to firmware.
you may want to tell us about your firmware history
- vajimJan 21, 2021Master
vajim wrote:
Urbangeek wrote:I have similar issues as you, but its happening to my Satellite.
Current setup, RBR50 as my router. RBS50 using the wifi backhaul. Any devices I have connected to the SAT via the ethernet ports all drop connection randomly at the same time and will reconnect shortly between 20secs to a minute. Devices connected to the SAT via wifi aren't affected. My PC is connected to switch that connects to the RBR50 and doesn't drop connection. So it leaves me to believe there's an issue with the SAT.
based on posts similar to this, many of these problems can be traced to firmware.
you may want to tell us about your firmware history
based on posts similar to this, many of these problems can be traced to firmware.
you may want to tell us about your firmware history
- UrbangeekJan 21, 2021Guide
I'm currently on the firmware V2.5.2.4. I've only installed firmware when it was available through the orbi app. I can't seem to find the area that shows the history of the installed firmware. I know that netgear has a new firmware available to download, but i figured if it doesn't show up through the orbi app, it isn't ready for prime time. I wan't to say i've started noticing the LAN drop issue within the last 2 or 3 months .
While browsing through forum I saw suggestions so I went ahead and enabled the following:Implicit BEAMFORMING
MU-MIMO
Fast Roaming.
So i'll see if enabling above has reduced or limited the LAN drops from the Satellite eth ports.
------------------
What Firmware version is currently loaded? v2.5.2.4
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Frontier (previously Verizon FIOS) . The ONT box is locked behind a case.
What is the size of your home? Sq Ft? 3000+ 2 story.
What is the distance between the router and satellite(s)? Devices are separated by 30 ft.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-SpeedChannels are auto for the 2.4Ghz and 48 for 5Ghz. Nobody around me is currently using the channels that I'm using for both 2.4 and 5Ghz.
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings. I enabled this earlier today before seeing this suggestion.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).I don't use Armor or Circle. IPv6 already disabled. For the following: Coexistence/ preamble Mode, I'll leave at default for now to see if the other things i've enabled make a difference (Beaming, MIMO, Fast Roaming)
Thanks for the suggestions. I also don't mean to hijack the Origial user's issue, hopefully the suggested fixes can apply to their's as well.
- FURRYe38Jan 21, 2021Guru - Experienced User
Ok, let us know how it goes.
v4 has been the greatest version of FW. V40 is most current for that line of FW.
If your in the USA region you can manually update to v102:Chech your current new configuration first before doing anything else. Hope things work better for you.
Urbangeek wrote:I'm currently on the firmware V2.5.2.4. I've only installed firmware when it was available through the orbi app. I can't seem to find the area that shows the history of the installed firmware. I know that netgear has a new firmware available to download, but i figured if it doesn't show up through the orbi app, it isn't ready for prime time. I wan't to say i've started noticing the LAN drop issue within the last 2 or 3 months .
While browsing through forum I saw suggestions so I went ahead and enabled the following:Implicit BEAMFORMING
MU-MIMO
Fast Roaming.
So i'll see if enabling above has reduced or limited the LAN drops from the Satellite eth ports.
------------------
What Firmware version is currently loaded? v2.5.2.4
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Frontier (previously Verizon FIOS) . The ONT box is locked behind a case.
What is the size of your home? Sq Ft? 3000+ 2 story.
What is the distance between the router and satellite(s)? Devices are separated by 30 ft.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-SpeedChannels are auto for the 2.4Ghz and 48 for 5Ghz. Nobody around me is currently using the channels that I'm using for both 2.4 and 5Ghz.
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings. I enabled this earlier today before seeing this suggestion.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).I don't use Armor or Circle. IPv6 already disabled. For the following: Coexistence/ preamble Mode, I'll leave at default for now to see if the other things i've enabled make a difference (Beaming, MIMO, Fast Roaming)
Thanks for the suggestions. I also don't mean to hijack the Origial user's issue, hopefully the suggested fixes can apply to their's as well.