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Forum Discussion
JYDLC
Jan 07, 2021Aspirant
FRUSTRATED WITH MY ORBI RBR50v2 AND RBS50's! Keeps dropping connection & ethernet ports wont work!
Help!! My Orbi system keeps dropping connections and my LAN ethernet ports wont work. I recently selected the auto firmware update to 2.5.2.4 ( i dont remeber what the prior version was) and after I ...
Urbangeek
Jan 21, 2021Guide
I have similar issues as you, but its happening to my Satellite.
Current setup, RBR50 as my router. RBS50 using the wifi backhaul. Any devices I have connected to the SAT via the ethernet ports all drop connection randomly at the same time and will reconnect shortly between 20secs to a minute. Devices connected to the SAT via wifi aren't affected. My PC is connected to switch that connects to the RBR50 and doesn't drop connection. So it leaves me to believe there's an issue with the SAT.
FURRYe38
Jan 21, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M9702
Urbangeek wrote:I have similar issues as you, but its happening to my Satellite.
Current setup, RBR50 as my router. RBS50 using the wifi backhaul. Any devices I have connected to the SAT via the ethernet ports all drop connection randomly at the same time and will reconnect shortly between 20secs to a minute. Devices connected to the SAT via wifi aren't affected. My PC is connected to switch that connects to the RBR50 and doesn't drop connection. So it leaves me to believe there's an issue with the SAT.