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FW 2.5.1.8 took my hardwired satellites offline
Hello, Once again Netgear forced an auto update creating havoc with a system that had been stable for months (stable after I had taken days to get stable). Situation: I have 3 hardwired satellit...
A big thank you to FURRYe38, SW_ , Retired_Member for actively responding to me all day, multiple times in the day.
Here is the latest. It is all working as of this post. In desperation, I took it all down (again). Powered down from beginning to end. And with the satellites in wireless backhaul when I did. I brought it up from front to back (Fios to RBR to switch to each device and each RBS). Again, the RBS's were wireless. I confirmed each device was working, each RBR/RBS and Sonos, TiVo, garage door, ring, etc. I then wire-connected an RBS to its switch. After 3-5 minutes, it changed in the console to wired backhaul. I verified all devices were working. I then connected the next RBS to the switch. It also converted to wired backhaul. I verified every device in every room continued to work. I then did the same with the last RBS. It is all up and working as desired. Almost an hour in and no drops or interruptions. Hopefully not too soon to declare a win.
I don't know what did it. Maybe everything ...? Maybe nothing ...? But it was a major ordeal. I do appreciate the support of the community walking me through it.
FURRYe38 wrote:Try a reset on the RBR and RBS and this time wirelessly connect each RBS to the RBR, then one at a time, wire connect the RBS to the RBR. Do this while in the same room with the RBR to ensure they are working correctly after the connection is made.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
What is the Mfr and model# of the ethernet switch in the configuration?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
You might want to download the FW files and manully apply them yourself. Auto udpate seems to cause problems to users systems when it updates FW. I prefer using this method when doing FW updates. I haven't seen any issues with my one RBS thats wired behind 4 LAN switches in a daisy chain.
I appreciate the response.
My switches are all Netgear gigabit+ unmanaged switches. I have both 16 and 32 port ones. I don't have the model #'s handy, but I changed them all to Netgear after the last fiasco last summer. Of course, it wasn't the issue, but I did it nonetheless.
I have a mixture of the suggestions already. Beamforming, WMM are enabled, but MIMO is not. No armor, no circle, no daisy chain, no fast roaming, no IPv6. I do have 20/40 coexistence enabled. Preamble is automatic. So, I can change MIMO, coexistence, and preamble. But I am not sure how wireless settings will affect my wired situation?
I will try the settings, the manual update, and the same room setup after my kids' remote school wraps up for the day. (I attempted to try one satellite back on hardwire and the yells I got!)
I am willing to try anything, so I do appreciate the responses!
-John
jjlees wrote:
SW_ wrote:jjlees , do you have any wired clients attached to that Satellite?
SW_ For all of the wired ones, yes. Fwiw, the TiVo Bolt+ DVR that I had hardwired directly to the router also ceased to access the internet through it. Once I made it wireless, I was able to get it back online.
This implies that one of the wired clients is holding on to old IP address and Orbi doesn't like and can't deal with duplicated IP addresses gracefully, which could explain why it works when you take them out of the network.
Try to disconnect all those wired clients and only bring the Satellite back online by itself first. After your network is stable, reconnecting wired clients one at a time. It's one way to reboot the entire network to get Orbi back to stable state. Good luck!
SW_ wrote:
jjlees wrote:
SW_ wrote:jjlees , do you have any wired clients attached to that Satellite?
SW_ For all of the wired ones, yes. Fwiw, the TiVo Bolt+ DVR that I had hardwired directly to the router also ceased to access the internet through it. Once I made it wireless, I was able to get it back online.
This implies that one of the wired clients is holding on to old IP address and Orbi doesn't like and can't deal with duplicated IP addresses gracefully, which could explain why it works when you take them out of the network.
Try to disconnect all those wired clients and only bring the Satellite back online by itself first. After your network is stable, reconnecting wired clients one at a time. It's one way to reboot the entire network to get Orbi back to stable state. Good luck!
Here is the latest. I applied all of the settings as suggested. I unconnected all of the devices including the internet cable from the router. I brought up the router and the satellites in the same room wirelessly. I applied the latest FW to each satellite and then the router. Everything appeared to work well. I then unplugged the power to one satellite, and connected it directly to the router, and turned it on. It came on as wired after several minutes. I then unplugged the satellite and took it to its location, wired it to the switch, and it came on as wired!
However, after a few minutes it went into a "Config Sync" status. Then, it went back to wireless (5G). With the same blocking of the internet for devices linked with it. Then one at a time, but not the same time, same thing has happened with 3 subsequent satellites in different locations.
Does this trigger any new ideas? Thanks again!
-John