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Forum Discussion
jjlees
Mar 25, 2020Tutor
FW 2.5.1.8 took my hardwired satellites offline
Hello, Once again Netgear forced an auto update creating havoc with a system that had been stable for months (stable after I had taken days to get stable). Situation: I have 3 hardwired satellit...
- Mar 25, 2020
A big thank you to FURRYe38, SW_ , Retired_Member for actively responding to me all day, multiple times in the day.
Here is the latest. It is all working as of this post. In desperation, I took it all down (again). Powered down from beginning to end. And with the satellites in wireless backhaul when I did. I brought it up from front to back (Fios to RBR to switch to each device and each RBS). Again, the RBS's were wireless. I confirmed each device was working, each RBR/RBS and Sonos, TiVo, garage door, ring, etc. I then wire-connected an RBS to its switch. After 3-5 minutes, it changed in the console to wired backhaul. I verified all devices were working. I then connected the next RBS to the switch. It also converted to wired backhaul. I verified every device in every room continued to work. I then did the same with the last RBS. It is all up and working as desired. Almost an hour in and no drops or interruptions. Hopefully not too soon to declare a win.
I don't know what did it. Maybe everything ...? Maybe nothing ...? But it was a major ordeal. I do appreciate the support of the community walking me through it.
jjlees
Mar 25, 2020Tutor
SW_ wrote:jjlees , do you have any wired clients attached to that Satellite?
SW_ For all of the wired ones, yes. Fwiw, the TiVo Bolt+ DVR that I had hardwired directly to the router also ceased to access the internet through it. Once I made it wireless, I was able to get it back online.
- SW_Mar 25, 2020Prodigy
jjlees wrote:
SW_ wrote:jjlees , do you have any wired clients attached to that Satellite?
SW_ For all of the wired ones, yes. Fwiw, the TiVo Bolt+ DVR that I had hardwired directly to the router also ceased to access the internet through it. Once I made it wireless, I was able to get it back online.
This implies that one of the wired clients is holding on to old IP address and Orbi doesn't like and can't deal with duplicated IP addresses gracefully, which could explain why it works when you take them out of the network.
Try to disconnect all those wired clients and only bring the Satellite back online by itself first. After your network is stable, reconnecting wired clients one at a time. It's one way to reboot the entire network to get Orbi back to stable state. Good luck!
- jjleesMar 25, 2020Tutor
SW_ wrote:
jjlees wrote:
SW_ wrote:jjlees , do you have any wired clients attached to that Satellite?
SW_ For all of the wired ones, yes. Fwiw, the TiVo Bolt+ DVR that I had hardwired directly to the router also ceased to access the internet through it. Once I made it wireless, I was able to get it back online.
This implies that one of the wired clients is holding on to old IP address and Orbi doesn't like and can't deal with duplicated IP addresses gracefully, which could explain why it works when you take them out of the network.
Try to disconnect all those wired clients and only bring the Satellite back online by itself first. After your network is stable, reconnecting wired clients one at a time. It's one way to reboot the entire network to get Orbi back to stable state. Good luck!
Here is the latest. I applied all of the settings as suggested. I unconnected all of the devices including the internet cable from the router. I brought up the router and the satellites in the same room wirelessly. I applied the latest FW to each satellite and then the router. Everything appeared to work well. I then unplugged the power to one satellite, and connected it directly to the router, and turned it on. It came on as wired after several minutes. I then unplugged the satellite and took it to its location, wired it to the switch, and it came on as wired!
However, after a few minutes it went into a "Config Sync" status. Then, it went back to wireless (5G). With the same blocking of the internet for devices linked with it. Then one at a time, but not the same time, same thing has happened with 3 subsequent satellites in different locations.
Does this trigger any new ideas? Thanks again!
-John
- SW_Mar 25, 2020Prodigy
Is Orbi/Satellite plug into the SAME switch that's also shared with all others wired clients?