NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Gsmites's avatar
Gsmites
Tutor
Nov 01, 2019

FW V2.5.0.38 Apple products dropping wifi

Since updating Firmware to V2.5.0.38 our Apple products (iOS 13.2 - Iphone/IPad) keeps dropping wifi connection.  All the other devices have zero issues (Nest, Echo, Hue).  It's been super reliable u...
Retired_Member's avatar
Retired_Member
Nov 01, 2019
Gsmites wrote:

Since updating Firmware to V2.5.0.38 our Apple products (iOS 13.2 - Iphone/IPad) keeps dropping wifi connection.  All the other devices have zero issues (Nest, Echo, Hue).  It's been super reliable until this point and I am getting very frustrated.  I've tried different configurations from other posts but nothing works.  Please help!

There are numerous posts about problems with V2.5.0.38.  You might try to revert/roll back your firmware.  In the future, IF your system is working, DON'T upgrade.  NG will auto push updates that contain major revisions.  Good luck