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Forum Discussion
Games not connecting to Wi-Fi
My Orbi did something today that has never happened before. It isn't allowing gaming apps to connect to the Wi-Fi. There are a couple of gaming apps that are always online, and I've never had problem...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I would have powered OFF the isp modem for 30 seconds then back on while rebooting the RBR.
If other apps are working and just gaming app are not, possible ISP service issue. Orbi would not separate game apps from other apps from working. Unless you have Armor or Circle security features enabled.
I don't have all that info at my disposal at the moment. I never touched any of the settings for my router, so I don't know why anything changed. It makes sense that it might be an issue with the ISP, but I guess I'll exhaust my options first with the router. When I get home, I'll make sure that Armour and Circle aren't enabled. I'm pretty sure they aren't, but I'll make sure.
Ok, ya if you haven't touched the orbi system at all and you just started experiencing this issue, I would look more up stream from the router.
I have Fios internet, and it appears that there are issues with the service. Once they have things resolved, I'm thinking everything should work correctly again. Thanks for your help!