NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gaming Services Won't Connect to Wi-Fi
My Orbi did something today that has never happened before. It isn't allowing gaming apps to connect to the Wi-Fi. There are a couple of gaming apps that are always online, and I've never had problems with these types of games connecting to my Orbi. I was playing a couple of games this morning with no issues.
I showered, ate breakfast and got ready to work. However, my son got on to a couple of his online games and told me they weren't connecting to the Orbi. I checked my phone and saw that my games weren't connecting either. However, all other apps seem to be working fine including social networking and streaming apps. My son went on to his Switch and could not connect online either. I didn't have time to do much trouble shooting because I had to get to work, but I'm assuming our PS4 probably won't be able to connect online either.
Has anyone experienced this before? I'm not sure what changed because everything was working fine when I woke up, and I didn't touch any of the router settings. Nothing should've changed, but now I'm looking at a situation where it appears that all gaming services are unable to connect to my Orbi.
I did a quick reboot of the Orbi, but that didn't help. I'll have to try to fix the issue when I get home, but I'd appreciate it if anyone can help figure out what's going on and what I can do to fix this issue.
2 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Review this thread as well:
https://community.netgear.com/t5/Orbi/Games-not-connecting-to-Wi-Fi/m-p/1941317#M97070
If you didn't change anything on the orbi, then this maybe a ISP or game service issue. Nothing Orbi related.
Any progress on this?
relindwto6 wrote:My Orbi did something today that has never happened before. It isn't allowing gaming apps to connect to the Wi-Fi. There are a couple of gaming apps that are always online, and I've never had problems with these types of games connecting to my Orbi. I was playing a couple of games this morning with no issues.
I showered, ate breakfast and got ready to work. However, my son got on to a couple of his online games and told me they weren't connecting to the Orbi. I checked my phone and saw that my games weren't connecting either. However, all other apps seem to be working fine including social networking and streaming apps. My son went on to his Switch and could not connect online either. I didn't have time to do much trouble shooting because I had to get to work, but I'm assuming our PS4 probably won't be able to connect online either.
Has anyone experienced this before? I'm not sure what changed because everything was working fine when I woke up, and I didn't touch any of the router settings. Nothing should've changed, but now I'm looking at a situation where it appears that all gaming services are unable to connect to my Orbi.
I did a quick reboot of the Orbi, but that didn't help. I'll have to try to fix the issue when I get home, but I'd appreciate it if anyone can help figure out what's going on and what I can do to fix this issue.
