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Forum Discussion
Geting 500 Internal Server Error from Access Control
Can't access internet from one Lap top. When I go to Access Control to see if it's blocked I get "500 Internal Server Error"
Same stuff happening to Me. I changed nothing and noticed the app changed. Can’t access the router now from the IP or the App. Netgear messed this up.
No one has mentioned what firmware this is happening on?
It's very hard to help someone when they say:
I'm getting this, or I'm have the same issue, or my Orbi is not connection, etc. with no other information available. That's why we constantly post the same questions to OP's who are trying to help with the problem.
KINDA HARDDDDD,,,to get the firmware when you can't login
Other detatils to assist:
1. Netgear Genie app opens and reports on the HOME that all is working well. If I go to Router Settings, it asks me to login and it says the device is not connected to the router.
2. Orbi app is v 2.6.2.9
3. If I try and go to the website of the router, by IP, I get the 500 Internal Server Error.
it is so obvious that this is a netgear problem. even to a casual observer. all the noise about network issues and non-technical related questions is letting netgear off the hook.
netgear FIX this or the google product will replace yours.
