NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
randerton
Oct 20, 2018Aspirant
Getting ORBI to work with Roomba
I just purchased a robotic vacuum and it turns out it will only connect to 2.4 MHz networks. The latest firmware for my Orbi will not allow selection of 2.4 vs. 5.0 SSID's. I am aware there are sop...
FURRYe38
Oct 20, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
What security mode are you using? Try open first to see if the device will connect. The try WPA and test. Then try WPA2 and AES only.
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. Hoping NG support can have a look at this. So try this out as well.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001