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Forum Discussion

Aspirant

Oct 20, 2019

Gigabit internet

I have gigablast internet connected to the WAN port. When I run a speed test with the orbi app I'm only show 400 to 500 mbps. Does the Orbi not support gig WAN?

Guru - Experienced User

Oct 20, 2019

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

Is your speed test wired or wireless? Wired is preferred...

Been some that can get this speed and some that can't.

https://community.netgear.com/t5/Orbi/Orbi-RBR50-is-not-supporting-900Mb-on-the-WAN-to-LAN-test/m-p/1770816/highlight/true#M64990

Aspirant

Oct 22, 2019

Cox ISP
Netgear Nighthawk cm1100 modem
Orbi RBR50
Firmware v2.5.0.38

Speed test: (speakeasy.net)
Wireless: 437Mbps
Wired: 590Mbps

FURRYe38
Guru - Experienced User
Oct 22, 2019
What are you speeds with a wired PC connected to the CM modem directly?
- bobselff
  Aspirant
  Oct 27, 2019
  Connected directly to modem and getting these speeds:
  
  Cox internet test: 801Mbps
  Speakeasy test: 401Mbps
  - FURRYe38
    Guru - Experienced User
    Oct 27, 2019
    Have you factory reset the RBR with a wired PC connected to the RBR only. Power OFF the modem for 30 seconds then back on. Then skip the setup wizard and get to the RBRs web page. Log out of the web page. Then run a speedtest with ooklas installable speed test app on the wired PC?
    
    You can do a back up configuration to file of the RBR before factory resettting so you can load your configuration back on after trying this reset and speed test process.
    
    Possible your unit maybe effect by the HW NAT accelleration not working on your unit.