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Forum Discussion
consoul_cable
Mar 06, 2019Aspirant
Give back separating 2.4ghz and ghz 5 ssid's!
We got this a few weeks ago, we're pretty happy with everything but the missing features from the Nighthawk product line. Not even having the "option" to separate the 2.4ghz and 5ghz ssid's is a huge...
FURRYe38
Mar 18, 2019Guru - Experienced User
ITs not the Orbi that needs to disable 5Ghz. It's the software setup by the Mfr that needs to allow the setup mobile device to allow that device to connect thru the Orbi on 5Ghz while the camera will connect at 2.4Ghz. 2.4Ghz only supporting devcies will never connect to 5Ghz. The setup device like a phones can. The Mfr of the setup software needs to allow the setup device to connect to either2.4Ghz or 5Ghz when they are connected to any dual or tri band supporting wifi system with active smart connect enabled. Orbi doesn't support disabling of the 5Ghz.
You can see if disabling of the 5Ghz broadcast is available under Advanced Tab/Advanced Settings/Wireless settings. Uncheck the 5Ghz broadcast SSID if you see this and apply. Then see if the setup device will connect and the setup software for the camera will complete.
SfxWolf wrote:
Agree, I have several cameras I am unable to connect because they don't recognize 5G. They refuse to connect (2.4G only) since I can't really turn off the 5G temporarily. Connected fine on old 2.4G only setup. Would love a turn off 5G option and then turn back on when ready.
CrimpOn
Mar 18, 2019Guru - Experienced User
Well, I am going to take the advice of Funkenstein and keep one of my ancient Android phones in case I ever do purchase a smart device that fights to the death over this 5G issue. With my luck, they will stop supporting Android 4.4 and the phone won't help me (providing I can find it when the time comes and it still works).