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Forum Discussion
whoops
Jul 28, 2018Aspirant
Going beyond 4 Satelites with ethernet backhall
I called customer services, they said the Netgear Orbi is only guaranteed to work with a maximum of 4 satelites. They said although the router allows you to add more, if you go beyond 4 you will exper...
whoops
Jul 28, 2018Aspirant
I have the router plus two satellite pack plus I bought the outdoor satelite. All are connected via ethernet backhall. However due to the thickness of the walls I need many more. I am renovating parts of the property, in these areas its easy for me to add ethernet backhall. Other parts are not so easy- hence my decision to go for a mesh capable system instead of paying someone to do a site survey and install ubiquiti networks 2.4ghz long range access points which would obviously be the ideal solution for thick wall penetration.
Does anyone know the answer to my question please. I don't want suggestions or complaints. I want to understand the three / four satelite limit on the netgear system which is the lowest limit on the market. How can there be such a low limit with an ethernet backhall? There is no explanation on the internet.
Does anyone know the answer to my question please. I don't want suggestions or complaints. I want to understand the three / four satelite limit on the netgear system which is the lowest limit on the market. How can there be such a low limit with an ethernet backhall? There is no explanation on the internet.
whoops
Jul 28, 2018Aspirant
I should add that I was not aware of the limit when I bought the devices from netgear it is something I only just found out about as I was looking to expand and I have invested so much money in the system I don't want to start again.
- waynealightJul 28, 2018Apprentice
you are on a internet forum asking about possible firmware limitions at the engineering level. No one here will have that answer. Thats why I suggested you just buy a few more satellites and try it. If it doesn't work, return it and get your money back and you will have answered the question if it will work. It will not answer the why, its just not possible to know without being the team to created the system.
On the ubiquity side Im not referring to long range antennas, just a router and some poe access points.
I bring it up because ive used google home wifi and linksys velop.
google is great but low throughput. velop is just too unstable and basic setup will require you to call tech support.
- whoopsJul 28, 2018AspirantMy friend I told you I spoke to netgear sales. I would like to call customer support but there is no number and the app does not support my serial number and the web interface is not giving me a phone number. So I am stuck on this forum.
It is not about firmware limitations, the guy from sales said on his first day he got a lecture on the product and they said although you can add as many satelites as you like in theory, it will grind to a halt due to insufficent "bandwidth" so you have to tell customers that only three satelites are supported. But I said to him if I use an ethernet backhall surely I will be OK. He said NO, but he could not explain and he was talking nonsense about various things and so the question remains open.
Now I could just go and buy some more and try it but I have to decide quickly because my return window is closing in the next few days.
Therefore I am hoping someone from netgear who knows thier technology does read this post. Or someone who has tried it for themselves. Eg there is a post on this forum by a guy with four satelites. But I could not see any by someone who has tried to go much further.- waynealightJul 28, 2018Apprentice
I did find a post of someone using 5 but he never posted a pic fo the connection status. official support used to be 3 now its 4. Orbi was orignally release without ethernet backhaul so official support of multiple satellites would be just a few to gaurentee system would work with their advertised transfer rates. i agree with you that it should allow more. the only reason it wouldnt would be a firmware limitation. Something else you can do is save your setup information. return your system and purchase it again so you will start your return window agian. I know its not the solution you are looking for but it will give you time to test. With any of these mesh system we are all beta testers. Our feedback, testing and suggestions are how they improve/change firmwares. Thats how we got ethernet backhaul, a large out cry from the consumers. it took over a year to get but it did finally happen. its not perfect and the 4x4 backhaul can not be used for devices but it did happen.