NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

nwfb128's avatar
nwfb128
Follower
Jun 29, 2019

Google drive not able to sync, and stuck at preparation

After using the Netgear Orbi, I am no longer able to sync files from Windows Desktop to Google Drive. The google upload progam stucks at preparation forever. There is no firewall blocking google drive software, and it worked perfectly well before. I am very frustrated with Netgear

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    If nothing chanced on the Orbi, I would ensure your Google account and configuration is working well. Google has been know to make security changes to block things.