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Forum Discussion
D808
Dec 12, 2017Guide
Google Home causing disconnect/reboot of Orbi
Wifi disconnecting and orbi crash, reboot. I have a 2000 sqft home. wifi is provided by the orbi and Asus night hawk router/wifi network. In my home I have 5 google homes, 6 amazon echo devices,...
Hydro130
Dec 12, 2017Luminary
I have 5 Google Homes and I've had zero issues with any them on my Orbi network. I've had all of these devices (GHs and Orbi) set up since they were realeased over a year ago.
- D808Dec 12, 2017Guide
Thank you for the confirmation, *scratches head. I'll test further and see if I can isolate it to just one or a few of the Google homes causing the crash.
- jasonjasonDec 12, 2017Guide
Do you also have a Pixel phone? Perhaps with Android 8.1? I have 4 Google Homes and a Mini on my network. Just ran some tests overnight and today to see that I don't lose Orbi network. As soon as I connect to the network with my Pixel 2 XL with Android 8.1, all of the Orbis crash and restart. My wife has a Pixel 2 XL with Android 8.0 and it didn't cause this issue all day long today.
- D808Dec 12, 2017Guide
No Pixel, and no devices with android 8.1. My phone is a galaxy s8+ which was having a problem, but after samsung updated the firmware the issue was resolved. Other phone in the house is a Galaxy Note 8, which I noticed does disconnect regularly. also has a problem opening the google home app and does also cause a crash. I thought the crash while opening the app was caused by the phone trying to access the google homes, but now that I think about it, the phone connecting may also be causing the problem. Tonight I will troubleshoot by removing all of the google homes and leave the Galaxy Note 8 connected. Will let you know what I find.