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Forum Discussion
Google Home causing disconnect/reboot of Orbi
Wifi disconnecting and orbi crash, reboot. I have a 2000 sqft home. wifi is provided by the orbi and Asus night hawk router/wifi network. In my home I have 5 google homes, 6 amazon echo devices,...
I have 5 Google Homes and I've had zero issues with any them on my Orbi network. I've had all of these devices (GHs and Orbi) set up since they were realeased over a year ago.
Thank you for the confirmation, *scratches head. I'll test further and see if I can isolate it to just one or a few of the Google homes causing the crash.
Do you also have a Pixel phone? Perhaps with Android 8.1? I have 4 Google Homes and a Mini on my network. Just ran some tests overnight and today to see that I don't lose Orbi network. As soon as I connect to the network with my Pixel 2 XL with Android 8.1, all of the Orbis crash and restart. My wife has a Pixel 2 XL with Android 8.0 and it didn't cause this issue all day long today.
No Pixel, and no devices with android 8.1. My phone is a galaxy s8+ which was having a problem, but after samsung updated the firmware the issue was resolved. Other phone in the house is a Galaxy Note 8, which I noticed does disconnect regularly. also has a problem opening the google home app and does also cause a crash. I thought the crash while opening the app was caused by the phone trying to access the google homes, but now that I think about it, the phone connecting may also be causing the problem. Tonight I will troubleshoot by removing all of the google homes and leave the Galaxy Note 8 connected. Will let you know what I find.
Update: So last night after I got home, I turned my Asus wifi back on and moved my brother's Note 8 to that wifi as his device could not manage a stable connection to the Orbi (frequently saying "connected, no internet"). Moving the Note 8 to the asus wifi seems to have fixed his connection issue.
Then, I thought ok maybe it was the Note. I was wrong, this morning again I got a disconnect. I seems to happen whenever someone in the house uses either a google home, phone, or tablet. I don't think it's a tablet as we both only use our phones or google home in the morning. The Asus wifi connected to the Note 8 did not get disconnected and had internet the whole time, My phone (galaxy S8+) lost connection while checking my email(do this every morning when I wake up).
Settings I changed on the orbi last night.
turned off beam forming, mimo, upnp, and daisy chaining.
Things I'll try tonight, moving the orbi satellite closer.
Any other suggestions?