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Google Home causing disconnect/reboot of Orbi
Wifi disconnecting and orbi crash, reboot. I have a 2000 sqft home. wifi is provided by the orbi and Asus night hawk router/wifi network. In my home I have 5 google homes, 6 amazon echo devices,...
Thank you for the confirmation, *scratches head. I'll test further and see if I can isolate it to just one or a few of the Google homes causing the crash.
Do you also have a Pixel phone? Perhaps with Android 8.1? I have 4 Google Homes and a Mini on my network. Just ran some tests overnight and today to see that I don't lose Orbi network. As soon as I connect to the network with my Pixel 2 XL with Android 8.1, all of the Orbis crash and restart. My wife has a Pixel 2 XL with Android 8.0 and it didn't cause this issue all day long today.
No Pixel, and no devices with android 8.1. My phone is a galaxy s8+ which was having a problem, but after samsung updated the firmware the issue was resolved. Other phone in the house is a Galaxy Note 8, which I noticed does disconnect regularly. also has a problem opening the google home app and does also cause a crash. I thought the crash while opening the app was caused by the phone trying to access the google homes, but now that I think about it, the phone connecting may also be causing the problem. Tonight I will troubleshoot by removing all of the google homes and leave the Galaxy Note 8 connected. Will let you know what I find.
Update: So last night after I got home, I turned my Asus wifi back on and moved my brother's Note 8 to that wifi as his device could not manage a stable connection to the Orbi (frequently saying "connected, no internet"). Moving the Note 8 to the asus wifi seems to have fixed his connection issue.
Then, I thought ok maybe it was the Note. I was wrong, this morning again I got a disconnect. I seems to happen whenever someone in the house uses either a google home, phone, or tablet. I don't think it's a tablet as we both only use our phones or google home in the morning. The Asus wifi connected to the Note 8 did not get disconnected and had internet the whole time, My phone (galaxy S8+) lost connection while checking my email(do this every morning when I wake up).
Settings I changed on the orbi last night.
turned off beam forming, mimo, upnp, and daisy chaining.
Things I'll try tonight, moving the orbi satellite closer.
Any other suggestions?
This is very interesting. It sounds just like what is happening with my Pixel on 8.1 (hence the post from someone else experiencing the same issue above). However, I've got multiple Google Home products in my house and they are having zero issues at all.
I'm out of the country this week and my router has been running for 5 days straight with no issue. I assure you that if I connect with my Pixel when I get back home I'll see a crash/reboot within a few hours.
The really absurd part about ALL of this is that there is absolutely no way a router should be forced into a reboot scenario by a client device. This is just completely unacceptable.
This post proves that it's not just a unique issue with Android 8.0 or 8.1.
I'm going to fiddle with it a little bit again this weekend but if I can't get it working then I'm ripping the Orbi out and dropping in a Google Wifi system. I'll use it with wired backhaul which will still get me decent speeds throughout the house. The Orbi can't be beat when it comes to speed but it's not worth it if I can't keep it up and running reliably. My family is tired of the inconvenience... and I'm tired of dealing with it. I've been one of Orbi's biggest chearleaders up until now.