Recently added 3 google home minis to the network. Since they've been added, my previous rock solid orbi set up [base unit plus 1 satellite] has started to go down about once a day. The wifi shows up as 'connected - no internet' and in the same listing one of the google home minis is listed as open and available to connect e.g. 'living room speaker.ynm'. I can get no internet access over the orbi wifi on any device when this happens. I've had to reboot the whole system and plug out the minis to get the main wifi back. The hard line cable from the orbi to the tv is working perfectly even when the wifi is down.This is massively frustrating and I'm desperately seeking any solutions please. Does anyone know how to fix it?

Hi I have the exact same problem . Since I upgraded my Google mini to nest mini speakers I'm having disconnection issues.After discussing a while with various Google support employees turns out the new minis connect with 5ghz and are when in pair mode sensitive about switching one but not the others from 5ghz to 2.4 GHz bands.I have tested with my old router which can seperate these two bands ( my mesh connect home pro can't) and since then no more disconnection.I believe the Orbis are able to split these two bands (with an ssid that says 5ghz and one without that mention) try splitting and connecting the minis to the 5ghz ban only to test it out.. hopefully it will help!

dee789 wrote:The wifi shows up as 'connected - no internet' and in the same listing one of the google home minis is listed as open and available to connect e.g. 'living room speaker.ynm'.Please tell more about where these messages appear (laptop? smartphone? etc.)

Hi. The message was appearing on my windows 10 laptop, when you click on the wifi symbol on the status bar. The phone fails to connect or says 'can't obtain IP address'. The smart tv flashes up 'no wifi'. The other smart tv is connected via a cable and has no issues.

What about the message about the Google Mini?

They show up as speakers 'living room speaker.ynm' and 'bedroom speaker.ynm' on the laptop. i've attached a pic

Google home mini is disconnecting my orbi wifi

20 Replies

CrimpOn
Guru - Experienced User
Feb 04, 2020
dee789 wrote:
The wifi shows up as 'connected - no internet' and in the same listing one of the google home minis is listed as open and available to connect e.g. 'living room speaker.ynm'.
Please tell more about where these messages appear (laptop? smartphone? etc.)
- dee789
  Aspirant
  Feb 04, 2020
  Hi. The message was appearing on my windows 10 laptop, when you click on the wifi symbol on the status bar. The phone fails to connect or says 'can't obtain IP address'. The smart tv flashes up 'no wifi'. The other smart tv is connected via a cable and has no issues.
  - CrimpOn
    Guru - Experienced User
    Feb 04, 2020
    What about the message about the Google Mini?
Retired_Member
Mar 03, 2020
dee789 wrote:
Recently added 3 google home minis to the network. Since they've been added, my previous rock solid orbi set up [base unit plus 1 satellite] has started to go down about once a day. The wifi shows up as 'connected - no internet' and in the same listing one of the google home minis is listed as open and available to connect e.g. 'living room speaker.ynm'. I can get no internet access over the orbi wifi on any device when this happens. I've had to reboot the whole system and plug out the minis to get the main wifi back. The hard line cable from the orbi to the tv is working perfectly even when the wifi is down.
This is massively frustrating and I'm desperately seeking any solutions please. Does anyone know how to fix it?
I doubt your Google minis are the problem. You may wnat to consider your FW - past and present to include the last time there were updates performed and how they occured.

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Google home mini is disconnecting my orbi wifi