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Forum Discussion
Metalhed
Sep 02, 2020Tutor
Google products will not connect to Orbi Satellites
Hi all. New to this community. Having a serious issue with my Orbi RBK40 system. Google devices will not connect to the Orbi Satellites. They connect instantly to the router but when I move it...
- Sep 24, 2020
The mystery has been solved in case anyone has this same issue. Turns out it was my Roku TVs that were causing the problem. Each of these Google devices happened to be in a room with a Roku TV. These Roku TVs have a setting called "Device Options" which has to be turned off. If this option is on, the TV acts like its own AP and interferes with your wifi signal. This is a known issue. If you google "Roku wifi interference," you will find postings about this.
I turned off this setting on my Roku TVs and these Google hubs and Chromebooks have been happily connected since. Fingers crossed that they will stay this way.
Mstrbig
Sep 02, 2020Master
First off, this has nothing to do with the Orbi system and is the fault of the devices not being setup properly. I say this because Orbi does not care what device you connect wirelessly, as long as it complies with standard WIFI protocol. Besides, logically speaking, all other WIFI products would have the same problem.
Can you list the exact models you are having issues with?
The articles about the Orbi you are reading are old. New firmware has the satellites connecting to each other through daisychaining.
- MetalhedSep 02, 2020Tutor
RBR40/RBS20/RBS20 all on firmware v2.5.1.16. Daisy-chaining is currently enabled.