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Forum Discussion
CharlieB23
Jan 09, 2020Aspirant
Got disconnected often
Hi, how are you? Please help me on this. My situation: Cable modem from my ISP (with wifi desactivated both 2.4 and 5ghz), connected to the Orbi Router RBK20 via ethernet. Orbi in AP mode... I c...
- Jan 27, 2020
If it doesn't have bridge mode then it may not be supporting or have a built in router. You'll be fine for now.
Be sure to ask the ISP to ensure that you don't have a ONT with a built in router when the cross you to Fiber. Just need WAN side IP addressing up to the RBR is all.
Please mark your thread as solved if things are working better.
CharlieB23
Jan 27, 2020Aspirant
Hi,
Thank you for your help. At the end, restoring all factory settings, a firmware issue, and disabled a VPN app (that maybe was cusing the trouble connecting), I finally was able to set it up, 100% well functionally working now.
The weird thing is that It's working well in router mode, but I didn't put my ISP modem on bridge mode. How can this be ossible?
Thanks again your help.
D.
FURRYe38
Jan 27, 2020Guru - Experienced User
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
- CharlieB23Jan 27, 2020Aspirant
Hi,
Thnaks for your reply. My modem doesn't have the bridge mode feature, I check it already. And I'm honestly happier with the full Router mode fetaures, instead of AP mode, which has much less features. And it's working fine so far.
I disables all the advanced network settings, including the Daisy Chain. And it never drops down the conenction, so far.
In the next weeks, my ISP will switch the cable to fiber optic, which it will be, I guess, a huge difference.
- FURRYe38Jan 27, 2020Guru - Experienced User
If it doesn't have bridge mode then it may not be supporting or have a built in router. You'll be fine for now.
Be sure to ask the ISP to ensure that you don't have a ONT with a built in router when the cross you to Fiber. Just need WAN side IP addressing up to the RBR is all.
Please mark your thread as solved if things are working better.