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Forum Discussion
Solved
Grandstream VoIP Phone not working Orbi RBR50
I've had my VOIP phone for two years with no problems and about 2 months ago, It can not reach the main host. I worked on this with IT and everything seems correct but it was not connecting. We even ...
Give it about 2 minutes before giving up with the phone connected directly. Sometimes the modem takes a minute or two to switch over to a public IP adddress when a single PC or device is connected. Possible the phone won't support that either. Was a thought.
Orbi RBR50 Firmware: V2.5.1.8 router mode
Cox ISP Gigabit Cable 900mbs/38mbs
Arris SB8200
I tried the DMZ but it did not change anything.
Powering OFF the ISP modem and RBR and IP phone for 1 minute, then ON with the modem first, then RBR, then phone still has problems?
Do you have any Armor or Circle or any port forward configurations set?
To rule out phone service issue or Orbi, you might try connecting the phone directly to the modem and see if it connect and the problem changes.
No Armor or Circle. I will reboot everything and report back. The last time I tried to plug it diredctly into the SB8200, it never connected like it use to.
Give it about 2 minutes before giving up with the phone connected directly. Sometimes the modem takes a minute or two to switch over to a public IP adddress when a single PC or device is connected. Possible the phone won't support that either. Was a thought.
That was good advice to leave it connected. It reeach the host and connected. I then shutdown the system and rebooted it. It now is conencted . I have like 32 conencted deviced so when the internet goes down I start getting emails and alerts. Thanks again!