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Forum Discussion
Guess network WhatsApp video call fails
Hi. I’ve got RBR40 + RBS40 + RBW30 system. When connected to the guest network WhatsApp video calls cannot be made. They ring out continuously but will not connect. There are no issues when connected...
I have the same issue. Calls cannot be made nor answered with Whatsapp on the guest network. It just keeps ringing.
I have the RBR50 with 3 satelites: RBS40, RBS50 and RBW30.
My router and satelites run the same firmware versions as yours.
Only the RBW30 has the issues with Whatsapp calls and only on the guest network.
The router and other satelites do not have this problem.
Could this be because the RBW30 runs a different version of firmware? (V2.2.1.204) and the rest version V2.2.1.210?
I have the Orbi running in the AP Mode and alle wireless settings on the router have been turned off.
These issues have been for a couple of weeks aprox.
Hope to get some answers soon.
Thanks for the help
I would contact NG support about this for additional help and information.
dverhoef wrote:
I have the same issue. Calls cannot be made nor answered with Whatsapp on the guest network. It just keeps ringing.
I have the RBR50 with 3 satelites: RBS40, RBS50 and RBW30.
My router and satelites run the same firmware versions as yours.
Only the RBW30 has the issues with Whatsapp calls and only on the guest network.
The router and other satelites do not have this problem.
Could this be because the RBW30 runs a different version of firmware? (V2.2.1.204) and the rest version V2.2.1.210?
I have the Orbi running in the AP Mode and alle wireless settings on the router have been turned off.
These issues have been for a couple of weeks aprox.
Hope to get some answers soon.
Thanks for the help