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Forum Discussion
Guest Network Issues with RBR50 and RBW30
A previous topic on the guest network not working with the RBR50 and the RBW30 mesh system has been closed from last year, or I would have posted to that board. One user suggested unplugging the RBW...
bdsmith63 wrote:From my best recollection, my issues didn't start until I added the RBW30 add-on satellite to my system. I've never had issues with users staying connected with internet access on my guest network, until recently, as the guest network has had limited users access it due to the pandemic over the past year. I can get get the user connected, they appear to have internet access for short minute or two and then it does not work, but shows they're connected to the network.
Any advice on where to start with this problem? Another question, would it make better sense to just add another RBS50 satellite and completely remove the RBW30 from my network? I am running the base unit (RBR50) from my basement connected to Ethernet, the satellite unit (RBS50) on my main floor, and the RBW30 on the main floor approximately 30-40 feet from the satellite. The basement area is approximately 1,400 sq ft, the main floor is 3,300.
Devices connected to the Guest WiFi are attempting only to access the internet, correct?
(not any resource on the primary Orbi network)
I love the idea of replacing the RBW30 with another RBS50. This is not a solution, but more of a workaround.
Does it make any difference:
- Which type of device is connected to the Guest WiFi?
(smartphone, laptop, other?) - Where the device is located when attempting to connect?
(i.e. is it close to the RBW30 or close to one of the "50" units?) - Whether the Guest WiFi setting is to "allow Guests to see each other and access the local network" is checked or not checked?
One additional setting I just checked some settings, under my router Administration settings for NTP, it was set to: GMT-05:00 Bogoto, Lima, Quito instead of Eastern Time (US & Canada) and the box checked for Daylight Savings Time. I read this was something somebody suggested in the previous closed topic. I have the NTP server just set to the default Netgear NTP server. This may have nothing to do with the issue.
bdsmith63 wrote:One additional setting I just checked some settings, under my router Administration settings for NTP, it was set to: GMT-05:00 Bogoto, Lima, Quito instead of Eastern Time (US & Canada) and the box checked for Daylight Savings Time. I read this was something somebody suggested in the previous closed topic. I have the NTP server just set to the default Netgear NTP server. This may have nothing to do with the issue.
This probably depends on whether the location observes Daylight Saving Time. In the US, for example, Netgear shows a setting for Mountain Time and also for Arizona Time (because Arizona does not observe Daylight Saving Time). Indiana just went totally to Daylight Saving Time in 2006, which might explain why there is separate setting for Indiana (that is left over from LONG AGO).
Agree it should have nothing to do with the issue.
My Orbi is 1 hr behind (I never bothered to switch it to Daylight Saving.. don't plan to).
It is working fine.
The problem will fix itself on November 7 :smileyhappy:
I agree, the Time Zone should have no impact on how Guest WiFi works.
I am guessing that this iPad has been connected to some other WiFi networks without problem?
(I typically set up a WiFi "hot spot" on my cell phone to test things. With the Pandemic, I have fewer options to borrow WiFi for a few minutes.)
If I reset my Orbi router, and use the exact same WiFi password that I have not, will most all of my devices either automatically reconnect or hopefully just need to sign in again with the same password without any issues? ...I have a TON of devices and logins -- would take me HOURS to get it all done! Hate to think of doing that to solve the guest network issue?.......
