NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
VFMass
May 17, 2019Aspirant
Guest Network not broadcasting through Satellite
Both Satellite and Router are up-to-date with hte current firmware. what's odd is that the satellite (which is backhauled through ethernet) is showing offline in the app (but connected directly shows...
- May 18, 2019
VFMass wrote:
V2.3.1.60I think this is one of the issues introduced in 2.3.1.60. I think that something is wrong in the Satellite software. Please try the following:
- Power off the Satellite. Keep the Ethernet backhaul connected.
- Go to "Attached Devices" in the web GUI, and click on "Remove" or "Forget" device for the Satellite that you powered off.
- Now power on the Satellite and then use a paper clip to factory reset it.
- When the Satellite comes up press the Sync button on the Router and then on the Satellite to connect the Satellite to the Router
- That's it, when the Satellite comes up things will continue working as they should!

VFMass
May 17, 2019Aspirant
It's a new buy, so the firmware came loaded. I went into the settings and disabled daisychain (I'm assuming if I add a second satellite I will need to have it connected via ethernet now?) but the satellite is still not broadcasting the guest network. In the settings it shows the SSID for 2.4 and 5 primary, but not guest.
FURRYe38
May 17, 2019Guru - Experienced User
Do a factory reset on the RBS and re-add it. This time add it via wireless only and see if the Guest Network is seen while it's wireless connected...
What FW version is currently loaded on the system?
- VFMassMay 17, 2019Aspirant
I did a factory reset and connected it wirelessly—it seems to work with the guest network. Interestingly enough, when I connect the ethernet it doesn't work. so, I guess I'll need to just daisychain without ethernet?
- VFMassMay 17, 2019Aspirant
I will note that the "backhaul status" is poor.