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Forum Discussion

VFMass's avatar
VFMass
Aspirant
May 17, 2019
Solved

Guest Network not broadcasting through Satellite

Both Satellite and Router are up-to-date with hte current firmware. what's odd is that the satellite (which is backhauled through ethernet) is showing offline in the app (but connected directly shows...
  • ekhalil's avatar
    ekhalil
    May 18, 2019

    VFMass wrote:
    V2.3.1.60

     


    I think this is one of the issues introduced in 2.3.1.60. I think that something is wrong in the Satellite software. Please try the following:

    1. Power off the Satellite. Keep the Ethernet backhaul connected.
    2. Go to "Attached Devices" in the web GUI, and click on "Remove" or "Forget" device for the Satellite that you powered off.
    3. Now power on the Satellite and then use a paper clip to factory reset it.
    4. When the Satellite comes up press the Sync button on the Router and then on the Satellite to connect the Satellite to the Router
    5. That's it, when the Satellite comes up things will continue working as they should! Smiley Happy