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Forum Discussion
rp17
Feb 09, 2019Guide
Guest network xbox live
I have an Orbi RBR40 router with 2 satellites. I have a tenant that uses the guest network that has an Xbox. Xbox live will not work property on the guest network saying there is a problem with toredo...
rp17
Feb 10, 2019Guide
I agree with this but isn’t that basically the point of having the guest account? So they don’t have access to the things on my network?
ekhalil
Feb 11, 2019Master
rp17 wrote:
I agree with this but isn’t that basically the point of having the guest account? So they don’t have access to the things on my network?
You are right. We are now just trying to identify the root cause of the issue so that we can then think of the best option to solve it. We need now to know which changes in the settings can have an impact on the behavior you're seeing, and that's why we're suggesting those changes.
- Chuck_MFeb 11, 2019Mentor
Did you check the status of IP6
- rp17Feb 11, 2019GuideIt is currently disabled. But like I said it works fine on the regular network and just not the guest so I’m not sure why that would matter?
- FURRYe38Feb 11, 2019Guru - Experienced User
Kind of sounds like Guest Network may not be working as mentioned in the link. This maybe effecting how some connections are getting thru NAT and the internet. This maybe inpacting how XBL and port 3074 is access while in GN. Do other devices with the XBL app on a phone get thru to XBL services when connected to the GN?
After placing the console in the GN, have you rebooted the router and then do a hard reset on the console by pressing the power button until it shuts off, then turn it back on and check the status?
rp17 wrote:
It is currently disabled. But like I said it works fine on the regular network and just not the guest so I’m not sure why that would matter? - ekhalilFeb 11, 2019Master
rp17 wrote:
It is currently disabled. But like I said it works fine on the regular network and just not the guest so I’m not sure why that would matter?I think the issue is that UPnP does not work on devices connected to the guest network becuase "Allow guests to see each other and access my local network" is disabled.
Please do the following:
- Connect the Xbox to the main network and make sure it's woring
- Please check then the entries that will populate in the UPnP Portmap Table in the UPnP settings
- You need now to make a manual port forwardiing of the similar ports that are in the UPnP table for the device while in the guest network. To do this you need to reserv an IP address for the Xbox.