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Forum Discussion
davetsla
Apr 29, 2019Aspirant
Haiku L fan won't connect
There was a topic on this before but was marked as solved by downgrading to a 2018 version of firmware. I called Haiku and they said the Orbi system is one of the few wifi systems their fans won't co...
davetsla
Apr 30, 2019Aspirant
Sure. I launch the Haiku app. It has me connect directly to the device's wifi for setup. That works and I can control the fan. I then reconnect to my real Wifi network and open the Haiku Home app again. It shows the fan but says 'not connected'. But it's listed in the devices list on the Orbi.
OK. This is odd. After talking to Haiku tech support and trying the setup process 5 times with same result I posted here. Of course now somehow it's working and nothing changed. Thanks for your help though. Not sure why it's suddenly working but I'll take it. I did reinstall the router firmware manually (reinstalled same version that was already there) so maybe that was it. Thanks.
CrimpOn
Apr 30, 2019Guru - Experienced User
I tend to be a bit snarky, so I would enjoy dropping a note to the Haiku tech support folks, "yes, in fact the Haiku fan DOES work on Orbi (at least on MY Orbi). Would be helpful if you guys could give positive suggestions instead of saying, 'it doesn't work on Orbi'."
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