NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jojo2go
Jan 13, 2017Apprentice
Half gray bars between satellite and router - how to fix this?
I noticed when my device is on the 5 Ghz band connected to the satellite, I can sometimes connect at my max speed. Other times(for no reason), I am about half my speed. Today I logged into the sate...
- Jan 14, 2017
I exchanged my Orbi 3-pack at Costco and the new hardware solved this problem. I am now running normally and no longer see the half gray bars between the router and satellite (as in the picture above). I am getting full, stable speed at the satellite. Thanks swrtwdrv for the suggestion. It was a hardware problem after all!
jojo2go
Jan 13, 2017Apprentice
I did do factory resets. The satellite connection works great for awhile then for no reason goes back to half connnection speed. I do a power reset on router and the satellite works good again for while then later goes back to half connection speed or lower
- swrtwdrvJan 13, 2017Apprentice
My guess is you have faulty equipment. Return if you can, or contact tech support.