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Forum Discussion
Hardware Failure
Hello,
This is more of a buyer beware issue rather than a problem that can be solved using other customer experiences. I purchase an Orbi Router/ Satellite package from Best Buy on January 28, 2019...
If the extended warranty was purchased from Best Buy, maybe you can return it to Best Buy for exchange?
Hi CrimpOn,
The extended warranty for the equipment was purchased through Netgear. If I had purchased the extended warranty through Best Buy, I could have simply returned it to the store for an exchange. It would have been much easier doing it that way. Lesson learned here.