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Forum Discussion
belsokary
Dec 29, 2020Aspirant
Hardwired Orbi shows offline satellites.
Hello, I tried to research this on these forums, but am having a hard time finding an answer. Hardware List: - Orbi RBR50 Router, Firmware v2.7.2.102 - Orbi RBS50 (x2), Firmware v2.7.2.1...
- Dec 29, 2020
Orbi is designed for the satellites to be "behind" the router. i.e. connected to the Orbi LAN ports.
Not connected through the WAN port.
The correct solution is to connect the gigabit switch to one of the Orbi LAN ports and connect satellites to the switch.
FURRYe38
Dec 29, 2020Guru - Experienced User
First off yes, test the RBS directly connected to the RBR. Wirelessly sync them first and make sure they connect, then after, connect a LAN cable between the RBR and RBS.
Heres my 1 connected behind two LAN switches, HP ProCurve 1400 series:
- belsokaryDec 29, 2020Aspirant
When I try to connect directly to the Satellite IP address, I get the following status. If I try to connect direclty to the other satellite, it doesn't connect at all....I can't wire the router directly to the satellites, but go back through a centralized switch, should that be ok? If so, I can try disconnecting and syncing direct through wireless first again I suppose.
- FURRYe38Dec 29, 2020Guru - Experienced User
Testing the RBS directly behind the RBR first is to just make sure they connect. Once you establish this, then you can troubleshoot else where. Also some switches and cabling are known to cause problems as well.
Be sure the RBS are wired behind the RBR as such:
This is out mine is configured...
- belsokaryDec 29, 2020Aspirant
Yes, those diagrams are what I was referencing, but I suppose I didn't understand why the "internet" port wasn't being utilized when shown with the gigabit switch,...but another poster stated I have to have the router connected directly to the internet, and then the satelites through the switch. My current setup issue is that I have my internet modem in a closet, but my router outside in a different room central to my house to avoid sticking the main router in a closet and limiting the wifi capabilities. So in order to support this hardwired solution, I would have to run a wire back through my attic to the closet...which is what I suppose I will do...until then, I may stick to the wireless backhaul route...and then retest everything once I run some new wiring.
The strangest part of all of this, is that the satellites were "working" and showed as connected until I changed the device names. Perhaps it was temporary and the device name changing was only a coincidence.