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Forum Discussion
have new internet service and ORBI is asking for permission to many sites
I live in Lincoln Ne, just switched from Spectrum to Allo internet and signing in to sites asks for permission, not successful in making that happen. It's asking for serial number of router then user id and password which Netgear signin doesn't work. Help
5 Replies
What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?How is the Orbi system configured? Router mode or AP mode?
How are you connected to the Oribi? Wired or wireless?
Do other devices see the same problem with these sites?
Did you configure any access controls? IF not, the Orbi will not be asking for permissions to access web sites normally.
This is message i get, see attached screenshot.
What FW is currently loaded? just loaded new version in attempt to resolve.
What is the Mfr and model# of the IP modem the Orbi is connected too? Cant say as is covered by sticker from Allo which states do not remove.How is the Orbi system configured? Router mode or AP mode? What ever is default as I haven;t changed, would imagine router.
How are you connected to the Oribi? Wired or wireless? wired
Do other devices see the same problem with these sites? No just desktop computer
Did you configure any access controls? IF not, the Orbi will not be asking for permissions to access web sites normally.
"Do other devices see the same problem with these sites? No just desktop computer" This is only on the desktop PC, then something on the PC maybe causing the problem.
Try a different browser, IE11, FF or Opera.
Can you still get internet access to other sites with other devices?
What IP address is the Orbi getting from the ISP modem? ##.##.###.###? or a 192, or maybe a 10 or 172.something?
