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Forum Discussion
Having large lag spikes on WiFi every 10-15 seconds
Good day forums, I finally made the jump to a mesh network last month with the RBK50, one additional satellite, and one plug in satellite. So far it has been great- I have a large old home with thi...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enabling Beamforming and MIMO.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Destructormode wrote:
Good day forums,
I finally made the jump to a mesh network last month with the RBK50, one additional satellite, and one plug in satellite. So far it has been great- I have a large old home with thick walls like a fortress, and many smart devices- camera door bell, 4 security cameras, smoke detectors, locks, 50+ smart lights, music system, Rachio, Apple TV, etc.
My home PC is about 12 feet from the router, and just the past few days my online gaming as well as internet browsing and streaming videos is interrupted by large bursts of lag to the tune of 2500ms. The rest of the time it is 22ms. I tried a hardwire Ethernet cable and the issue goes away (not an option though, cord was going from one room down hall to another). Tried my wife’s Apple laptop and similar issues. Comcast confirmed through a long service call that the ping is normal on their end with no spikes. I have an Arris surfboard SB8200. FW is latest version, updates just a week or two ago. Not sure where to begin, as I spent a decent chunk of change in this system and the lag spikes defeat the purpose of gigabit internet for gaming and streaming. Thanks in advance!
Sorry, was out of town for a few days for work. Back now forthe foreseeable future. I was hoping this would have resolved itself, but it is still here. Is it possible my Asus USB-AC68 wifi adapter is just on its way out? Maybed it is not compatible with some new W10 update or something?
What FW is currently loaded? 2.2.1.210
What is the Mfr and model# of the ISP modem the NG router is connected too? Arris Surfboard SB8200
Is the Orbi system operating in Router or AP mode? router mpode
What is the size of your home? Sq Ft? 4200
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. ~15 feetWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. swtiched from auto to manual 2.4ghz 11 and 5ghz 58
Any Wifi Neighbors near by? If so, how many? 4-5 depending on day
What WPA security modes are you using? WEP-PSKTry enabling Beamforming and MIMO.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Often we start chasing complex problems when the answer may be simple and right in front of you.
Have you rebooted the cable modem from a totally power off condition (after letting it sit for about 1 minute)?
Want to make sure it isnt the cable system acting wonky before we start tearing into the router.
Do wired devices have the same lag spikes?
Can you describe also your environment? (urban, highrise, etc) -- it may be that you have RF competition.
I did reboot the modem last week, and there was no notable difference, spikes continued. I did try wiring it directly from modem to PC and the spikes vanished completely. Home is in a suburban nerighborhood, the inSSIDer shows a lot of other networks but I am having trouble deciphering all the charts and numbers to useful information.
What is the size of your home? Sq Ft? 4200
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. ~15 feet <This a a bit too close. Starting distance is 30 feet.
Destructormode wrote:
Sorry, was out of town for a few days for work. Back now forthe foreseeable future. I was hoping this would have resolved itself, but it is still here. Is it possible my Asus USB-AC68 wifi adapter is just on its way out? Maybed it is not compatible with some new W10 update or something?
What FW is currently loaded? 2.2.1.210
What is the Mfr and model# of the ISP modem the NG router is connected too? Arris Surfboard SB8200
Is the Orbi system operating in Router or AP mode? router mpode
What is the size of your home? Sq Ft? 4200
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. ~15 feetWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. swtiched from auto to manual 2.4ghz 11 and 5ghz 58
Any Wifi Neighbors near by? If so, how many? 4-5 depending on day
What WPA security modes are you using? WEP-PSKTry enabling Beamforming and MIMO.
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).What is the size of your home? Sq Ft? 4200
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. ~15 feet <This a a bit too close. Starting distance is 30 feet.^^^ not really an option. The location of the cable entry point to the house is the master bedroom, and the office is one room over. However, my house is 100 years old and constructed very densly with palster and lathe, and the current setup was working for a long time.
