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Forum Discussion
Having trouble with setup (RBK50 and Fios Quantum Gateway)
(My model number is actually RBK50/AC3000 - that wasn't an option from the list)
I am trying to install my system. (I bought it 7 or 8 months ago and my several attempts to install it have all ...
thickhead, there could be an IP conflict due to double-NAT in your setup, both router/Orbi are in Router mode. Since you've already turned off WiFi on the router, switch Orbi to AP mode. Please give that a shot and see if it helps.
Thank you for the quick reply -- I think you are probably right. I was trying to get to the screen that would let me select the AP option (although I didn't know why -- I was just blindly following instructions), when I ran into the no-internet problem. I was prompted to re-run set up, which I tried to do, but couldn't complete because of the no-internet message. Do you know of another way to switch to AP mode (without using the app)?
Yes. Use a desktop PC or a Mac. If you don't have either, use your web browser on the phone. Connect to the Orbi wireless SSID. Once you are connected to Orbi WiFi, try its dns name first, orbilogin.com. If that doesn't work, try 10.0.0.1 or 192.168.1.1.
Or click on the link (Orbi AP mode) in my *sig* for video tutorial.