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Forum Discussion
thickhead
May 11, 2019Aspirant
Having trouble with setup (RBK50 and Fios Quantum Gateway)
(My model number is actually RBK50/AC3000 - that wasn't an option from the list)
I am trying to install my system. (I bought it 7 or 8 months ago and my several attempts to install it have all ...
SW_
May 11, 2019Prodigy
Yes. Use a desktop PC or a Mac. If you don't have either, use your web browser on the phone. Connect to the Orbi wireless SSID. Once you are connected to Orbi WiFi, try its dns name first, orbilogin.com. If that doesn't work, try 10.0.0.1 or 192.168.1.1.
thickhead
May 11, 2019Aspirant
Sorry - meant to add that I tried going to 10.0.0.1 but got an error message saying the site could not be reached. I tried going to 192.168.1.1, and that took me to my verizon fios router.
- SW_May 11, 2019Prodigy
thickhead wrote:
Sorry - meant to add that I tried going to 10.0.0.1 but got an error message saying the site could not be reached. I tried going to 192.168.1.1, and that took me to my verizon fios router.
This is good news that you could reach the fios router via 192.168.1.1. 10.0.0.1 is expected to not work in this case. Please go to this link on How do I set up my Orbi WiFi System to work with Fios.
- SW_May 11, 2019Prodigy
...just to confirm, please make sure that Fios LAN cable is connected to Orbi yellow WAN (Internet) port. The other 3 LAN ports are meant for local LAN clients.
- thickheadMay 11, 2019Aspirant
Yes -- appreciate your checking. The ethernet cable goes from Orbi "internet" to fios router LAN. Sigh. I think the answer lies in what you originally said about the conflict -- if I can just find a way to get to the page where I can change the orbi to AP mode, I think the problem would be solved. I'll keep working on it. Thanks!
- thickheadMay 11, 2019Aspirant
Thanks -- I've been using that site (those were the instructions that I was "blindly following"). I think at this point, I will have to see if Fios support can help. I appreciate your help!