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Hayward OmniLogic HLWLAN not connecting to Orbi RBR50 Network
Have Orbi RBR50 with 2 Satellites. Installed Hayward OmniLogic with HLWLAN bridge. Unable to establish connection the bridge with Orbi network. HLWLAN sees network and able to enter pw but OmniLogic ...
SOLVED. So I set up the network to connect to an AirPort Extreme as an AP on the Orbi network and set it for 2.4 MHz only. But I think the main part of the solution was that Hayward sent me a new HLWLAN unit and it connected. The error message about the antenna not connecting was the bridge itself. So if your getting a connection error message about the antenna your HLWLAN is bad. But during this process I heard that the HLWLAN doesn't like the Orbi network. Hope this helps you.
jzsgold wrote:Still the config on OmniLogic hangs up for 4 minutes and comes back and says ext antenna not connected, ver.3.0.6 with 96% strength. And never connects with Orbi.
Are these the instrucgtions you are following:
https://hayward-pool-assets.com/assets/documents/pools/pdf/manuals/omnilogic-hlwlan.pdf ?
And it fails on page 7, after the password is entered?
It correctly displays the Orbi WiFi SSID and shows the signal strength as "Excellent"?
Yes I followed those instructions.
Maybe it's not the connection to the Orbi because when the Omnilogic searches for a SSID it finds it, when I enter the password and hit enter door the Omnilogic to configure the WiFi connection it runs for about 4 minutes and comes back with the error message "Ext antenna not connected" even though it is. If it wasn't connected how could the bridge see the network initially before the Omnilogic tried to configure the network?
There is a troubleshooting guide at www.hayward.com that shows a different picture of the components than that first installation guide:
I notice that this one does not show the 12v power supply. It also indicates that some ports are "unused" on the bridge.
And, of course, no mention of "No Ext Antenna" that I could find.
- I am having the exact same issue unfortunately. Literally the same. I had the Omnilogic installed on Friday and they left telling me that I need to work out the connectivity issues with my ISP (Spectrum cable here in SoCal) or with NetGear. There is nothing I would try that you haven’t tried. I wonder if the ultimate solution is going to be swapping out the Orbi system for something else. Which would be a shame because it works flawlessly and wasn’t cheap. And what is the guarantee that it would work with another system?
Jonflash1701 wrote:
I am having the exact same issue unfortunately. Literally the same.The same exact error message? ("No Ext Antenna")
Page 16 of the instructions suggests connecting the controller to a "Hot Spot" for testing:
Do you have a smartphone that can create a WiFi Hot Spot? If the controller cannot connect to a Hot Spot, that would indicate the problem is not with the Orbi WiFi system.