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Hayward OmniLogic HLWLAN not connecting to Orbi RBR50 Network
Have Orbi RBR50 with 2 Satellites. Installed Hayward OmniLogic with HLWLAN bridge. Unable to establish connection the bridge with Orbi network. HLWLAN sees network and able to enter pw but OmniLogic ...
SOLVED. So I set up the network to connect to an AirPort Extreme as an AP on the Orbi network and set it for 2.4 MHz only. But I think the main part of the solution was that Hayward sent me a new HLWLAN unit and it connected. The error message about the antenna not connecting was the bridge itself. So if your getting a connection error message about the antenna your HLWLAN is bad. But during this process I heard that the HLWLAN doesn't like the Orbi network. Hope this helps you.
I am having the exact same issue unfortunately. Literally the same. I had the Omnilogic installed on Friday and they left telling me that I need to work out the connectivity issues with my ISP (Spectrum cable here in SoCal) or with NetGear. There is nothing I would try that you haven’t tried. I wonder if the ultimate solution is going to be swapping out the Orbi system for something else. Which would be a shame because it works flawlessly and wasn’t cheap. And what is the guarantee that it would work with another system?
Jonflash1701 wrote:
I am having the exact same issue unfortunately. Literally the same.
The same exact error message? ("No Ext Antenna")
Page 16 of the instructions suggests connecting the controller to a "Hot Spot" for testing:
Do you have a smartphone that can create a WiFi Hot Spot? If the controller cannot connect to a Hot Spot, that would indicate the problem is not with the Orbi WiFi system.
EnGenius ENS200EXT user manual is on line:
https://www.engeniustech.com/resources/ENS200EXT_Manual.pdf
Just as an aside, one would think that the installer would demonstrate that the product is working correctly by creating a Hot Spot to show the customer, "See. It's working."
This EnGenius product appears to be one of those "Does EVERYTHING devices" with a bewildering number of operational modes. (Access point, bridge, etc.) I notice that the ENS200EXT model (with one antenna) does not appear for sale on Amazon. only the ENS202EXT (2 antennas). Can you confirm which model you have?
- It appears this unit doesn’t look for WiFi connections. It is trying to set up a LAN connection. I am not technical at all. There is no point at which it identifies all of the various WiFi signals and asks you to select one (like you would on a smart phone).
Jonflash1701 wrote:
It appears this unit doesn’t look for WiFi connections. It is trying to set up a LAN connection. I am not technical at all. There is no point at which it identifies all of the various WiFi signals and asks you to select one (like you would on a smart phone).According to the manual it supports WIFI.
Using a Wifi capable phone, tablet or laptop, verify that
other mobile devices can connect from that same location as the HLWLAN. • If other devices can connect, the most likely cause is an error in the configuration settings.
Reconnect the HLWLAN to the home’s access point by following the procedure on page 7. • If other devices cannot connect to the wireless network, consider relocating your router/access
point or moving the HLWLAN closer using a longer outdoor rated ethernet cable.Connecting to a WIFI network should be as easy as seeing the WIFI network on the device and typing in the correct password to access. I find it very hard to believe that the Orbi system has anything to do with no being able to connect to the Orbi WIFI, unless the device is not seeing it or is too far away. It is more likely a malfunction in the device or human error. If I paid sopmeone to install a device like this, I would have made them demonstrate it off their phone hotspot.
It's not he Omni. I hooked up my AirPort Extreme, same results. I'm contacting some of the manufacturers this week. Will let you know what I find out. It's gotta be something simply, just haven't found it yet
