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Forum Discussion

Jamiethestokie's avatar
Jamiethestokie
Tutor
Apr 28, 2021
Solved

Help - Orbi outdoor satellite issue

Help! Bought an Orbi outdoor satellite last year to use with my virgin wifi router. It never really worked. But also I had suspicions that the virgin wifi hub 3 wasn’t helping. Recently, I lost my tem...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Apr 28, 2021

The RBS50Y has two firmware loads: Orbi satellite and Extender mode to be used with any brand of WiFi router.  Might want to check that this unit is in the "Orbi satellite" mode.

 

A solid blue light for a couple of minutes is the "Sign of Success". A good backhaul connection:

https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean 

 

I, personally, would set it up in the same room as the Orbi router before attempting to mount it outside.

 

I am also partial to the Orbi web interface for adding satellites, not the "app". (That's just me, but it seems many of the folks who watch this Orbi forum have similar tendancies.)

  • Jamiethestokie's avatar
    Jamiethestokie
    Tutor
    May 02, 2021
    Thanks for the feedback CrimpOn.

    The blue light on my outdoor satellite is constant. And when I factory reset the outdoor satellite- the light never goes white when rebooting. It just goes to blue flash, then solid blue constant. Does that sound right to you?

    I originally had the outdoor satellite set up in extender mode (again never got it to work properly) so could it be that’s causing the issue ? Could it be trying to switch from extender to orbi mode requires something specific on my part? I’d assumed a factory reset would be enough.

    But After doing a factory reset and then trying to set it up in orbi mode - (see above note about the constant blue light) i get these issues. Even with the constant blue light I can’t see the satellite in the orbi app network map and am not picking up the wifi in my garden. So pretty sure it isn’t working. Any thoughts?