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Forum Discussion
madobe
Jun 07, 2021Aspirant
Help - Orbi outdoor satellite issue
I have an Orbi mesh system connected to a TP Link Archer VR600v modem router (has VoIP phone connected) with wifi disabled. I have Orbi RBR20 with 2 x RBS20 satellites indoors. I have 2 outdoor satel...
Sschochet1
Aug 01, 2021Aspirant
I'm having a simiar issue, internet went out and Outdoor never came back on properly....all other units are working fine, I tried re-syncing the outdoor unit, brought it in to my office where the router is followed the directions and got the flashing magenta. Realized the sync was locked out by reading the manual, but followed the directions to re-enable sync button and the web interface doesn't show the sync button status i've seen screen shots of it but it doesn't appear on mine. I've used 2 computers, 2 different browsers, cleared cache and cannot get that part of the page to display allowing me to enable sync.....HELP....any ideas? will factory reset re-enable sync?
CrimpOn
Aug 01, 2021Guru - Experienced User
Sschochet1 wrote:I'm having a simiar issue, internet went out and Outdoor never came back on properly....all other units are working fine, I tried re-syncing the outdoor unit, brought it in to my office where the router is followed the directions and got the flashing magenta. Realized the sync was locked out by reading the manual, but followed the directions to re-enable sync button and the web interface doesn't show the sync button status i've seen screen shots of it but it doesn't appear on mine. I've used 2 computers, 2 different browsers, cleared cache and cannot get that part of the page to display allowing me to enable sync.....HELP....any ideas? will factory reset re-enable sync?
That's what I would try.