NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SubyBrue
Sep 30, 2019Aspirant
Help Changing Orbi from AP back to Router (Verizon AP mode to Comcast Router)
I have successfully been using my Orbi system (RBK23) in AP mode when I had Verizon and was using their Quantum Gateway (turning off their Wifi and everything going through the Orbi's Wifi in AP mode...
FURRYe38
Sep 30, 2019Guru
Log into the RBRs web page with a web broswer and navigate to Advanced tab/Advanced Settings/Router_AP mode. Here is where you can select Router mode. Save settings.
SubyBrue
Sep 30, 2019Aspirant
I realize it must be that simple but is it normal not to get the remote admin to display or even connect when the Orbi can't connect to the internet?
- CrimpOnSep 30, 2019Guru
When the Orbi is in AP mode, it depends on a router being available to provide IP addresses for itself and every other device. The new modem is not a DHCP server, so it does not provide IP addresses. Since you mention "remote admin", are you using a smartphone or tablet to administer the Orbi?
If so, you can open a web browser (not the app) on your WiFi device and connect to "orbilogin.net". The Orbi WiFi is set up to look for that request and connect to the Orbi itself. Then, you can enter the login information, "admin" and the administrative password. Navigate to the Advanced Tab->Advanced Setup-> Router/AP mode. Make the change and the modem will restart and work great.
You are never "locked out". You can always perform a "factory reset" and the Orbi will be ready for a fresh setup.
- SubyBrueOct 01, 2019Aspirant
Yes I am trying to go to Orbilogin.net from a laptop computer (not the app). Either way I cannot get into the management console to make this flip. The SSID is broadcasting but will not allow me to connect to the console (on my laptop and iPad is says "no internet" under the SSID connection name. Web app won't let me do squat on the iPad and laptop takes me to a page saying it cannot connect.
- CrimpOnOct 01, 2019Guru
Sorry you are going through this. One thing is "guaranteed to work". Perform a "factory reset" on the Orbi. Stick the end of a paperclip into the tiny "reset" hole next to the power plug and hold it until the power LED turns amber and then begins to blink. This resets the Orbi to the way "it came out of the box." It will be in router mode and ready for configuration. The laptop with an ethernet cord can be connected to the router. Open a browser and connect to http://192.168.1.1. The login is "admin" and "password".
For most of us, a factory reset is a dreaded "last resort" because we have spend so much time customizing the Orbi router functions: IP assignments, names of devices, VPN, etc. When the Orbi is in AP mode, a lot of that activity takes place on the router, so you may not have lost much work.
Good Luck!