NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Help changing Orbi to AP
Recently purchased an Orbi wifi extender and set it up. It worked great for 3 days then I started getting the dreaded 401 error. After searching on the net for this error I see that the way most peop...
You can set up the Orbi if you disconnect it from the ISP modem.
Factory reset the Orbi and skip the setup wizard. Once your in, go in to the advanced settings and change the Orbi to AP mode. Then you can connect it to the ISP modem.
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
What is the Mfr and model# of the ISP modem the NG router is connected too?
jp104 wrote:
Thank you! I think I have that double NAT thing going on. I'm away from the router now while at work so I'll have to try what you posted later on tonight. Also do you know if there is a way to set the Orbi to AP while doing the set up? I may just have to uninstall the whole thing and try again from scratch.
Thank you! I think I have that double NAT thing going on. I'm away from the router now while at work so I'll have to try what you posted later on tonight. Also do you know if there is a way to set the Orbi to AP while doing the set up? I may just have to uninstall the whole thing and try again from scratch.
I understand that the "double NAT" causes specific problems. Considering that the default configuration for most ISP devices is "router" and the default for Orbi is "router", there must be a lot of users who have no problems. My Orbi has been a double NAT for two years, and everything I have done so far has worked. There are specific things I have not done, like VPN, port forwarding, port triggering, etc. Getting a 401 error sounds like regular web browsing.
So, all sorts of web sites return 401 errors?
How are you going about connecting to the Orbi? (a PC connected with an Ethernet cable? The Orbi smartphone app?)
CrimpOn wrote:
I understand that the "double NAT" causes specific problems. Considering that the default configuration for most ISP devices is "router" and the default for Orbi is "router", there must be a lot of users who have no problems. My Orbi has been a double NAT for two years, and everything I have done so far has worked. There are specific things I have not done, like VPN, port forwarding, port triggering, etc. Getting a 401 error sounds like regular web browsing.
So, all sorts of web sites return 401 errors?
How are you going about connecting to the Orbi? (a PC connected with an Ethernet cable? The Orbi smartphone app?)
I can only connect via the App at this time. If I try to connect to the orbi login web page I get the 401 error. The 401 error occurs with almost every website that I try to access. The funny thing is that i set it all up 3 days ago and it worked fine until last night. Nothing has changed as far as I know but all of a sudden Im getting tons of 401 errors.