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Forum Discussion
talgoufi
Aug 19, 2017Aspirant
Help needed
Hi; I set up the RBR50 router and 4 satellites and every thing went fine until I reach the firmware upgrade. Tried, through genie app, to upgrade the firmware twice and failed to upgrade. I have pr...
talgoufi
Aug 19, 2017Aspirant
Thank you; I have trouble as my comp does not have ethernet port. However in orbi app it does not recognize the router at all niether on the previous setting I have done nor as a new setup.
Can you advice please
peteytesting
Aug 19, 2017Hero
if you have factory reset you will need to connect to its ssid name and use the passphrase thats printed on the underside of the orbi router
once connected then run the orbi app