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Forum Discussion
HELP! Orbi losing packets so hard
Orbi setup: Router Mode, wired connected to ISP given router not directly to ISP modem.
My orbi (RBK30) had been running well for six months, but since weeks ago, It loses packets very bad, onl...
What is the Mfr and model# of the ISP modem the NG router is connected too?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
How are you measuring the packets?
What devices do you have online?
Did you factory reset the router after downgrading or upgrading the FW?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.