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Forum Discussion
Nickster01
Sep 27, 2019Aspirant
HELP! Orbi Wall-Plug Whole Home Mesh WiFi System RBK33
Help please! I purchased the Orbi Home Mesh Wi-Fi System (RBK33) in January. My FIOS router was just upgraded to support 802.11AC at 100/100Mbps and now my internet is much slower. When disconnecting...
CrimpOn
Sep 27, 2019Guru - Experienced User
Nickster01 wrote:My FIOS router was just upgraded to support 802.11AC at 100/100Mbps and now my internet is much slower.
As FURRYe38 pointed out, by adding the Orbi to FIOS but not changing FIOS, you have two WiFi systems competing with each other and two routers back-to-back, which is generally not a good idea. (It can work - I did it for over a year - but eventually it causes problems for specific applications, which only went away when I installed an ordinary modem.)
Do the FIOS WiFi and the Orbi WiFi have the same name (SSID)? (Most people set the Orbi up to have exactly the same WiFi name (SSID) and password as the previous WiFi so that their devices will connect automatically and so that they can "go back" to the previous router if they want to.
Since even the new FIOS does not provide as much coverage as the Orbi, the first step is to turn off the FIOS WiFi. My guess stopping FIOS from being a router is difficult, so the second step is to put the Orbi in Access Point (AP) mode.
Nickster01
Sep 27, 2019Aspirant
So I turned off the FIOS wireless, now there is just the Orbi and there is no change. I changed it to an access point and it's still not any stronger. Now it's back to router mode.