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help phones not able to stay connected
I have been trying everything I can think of but I cannot get either of our household phones to get a reliable connection to our orbi wifi. All other clients in the house have 0 issues. We have Sam...
What channels are you using? Auto? Try setting 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router.
Any other wifi neigbors near by? If so, how many?
Whats the Mfr and model# of the ISP modem?
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.
It is an Arris DG2470.
I have tried toggling all of your recommended settings that has not seemed to help unfortunately.
I will try your options setting up the modem to the orbi and see if that helps.
The strange part is the problem started when I tried to use chromecast audio. I had all kinds of problems connected while using it and it persisted for a few days and then seemed to fix itself after a week. About a month later I was using my chromecast audio again with my phone begun experiencing connectivity issues again and they have stayed around for the past few weeks so I am at a total loss.
Thanks,
Rich