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Forum Discussion
Timweb
Oct 12, 2020Aspirant
Help!! RBR50 enable parental control and messed up HP Chromebook internet
I posted this early but i think it was in the wrong section, sorry. ButI have had this Orbi set up for about 2 years now with no problems with any device (up to 60 different devices). Last Thurdays i...
- Oct 14, 2020Thanks! I ended up reverting back to the firmware before the newest one that it updated too. The app now looks like it used too and is back to the circle. I rebooted the chrome book and now the internet works. I guess I just will leave it at it’s current firmware and not update it again!
FURRYe38
Oct 12, 2020Guru - Experienced User
What FW version did you update too?
Are you using Armor or Circle?
- TimwebOct 12, 2020AspirantIt upgraded to the v2.7.0.70. The orange update tab was on the front page of the app for a long time. So last week I decided to update it , so I hit the button. After it was done is when I noticed I couldn’t just go into the device tab to turn devices off and that I had to enable the parental controls.
- TimwebOct 12, 2020AspirantAnd no I wasn’t using armor or circle, I was just going into the device tab to turn off my son’s devices.
- FURRYe38Oct 12, 2020Guru - Experienced User
V70 has some new parental controls.
I would factory reset the RBR and setup from scratch.
Be sure to clear out all browser caches as well.
- TimwebOct 13, 2020AspirantThank you! I think I’m going to manually upload the older firmware and see it that works before I do the factory rest as a last resort!