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Forum Discussion
Help this mom! And my 15 year old son :)
Hi, My son wants to play Xbox and PS4 in his bedroom (multiplayer game with his friends playing online at their home). We have Verizon Fios Router- Gateway G-1100 on the main level of our hous...
Is the verizon router running in router mode? or passthrough/modem only mode?
the most frequent issue we see is double nat. Its where you have 2 routers running in router mode on 1 network.
easiest 2 options to fix?
1. put the verizon device in modem only mode. It disables its wifi and routing function and acts as only a modem.
or
2. Put the orbi in AP Mode. this disables the orbi's routing function. It leaves it able to still run wifi and ethernet devices but leaves the verizon device acting as the router.
plemansis correct that gaming issues can often be traced to having "more than one router". It sounds (to me) like right now there are three routers in the home:
- The Verizon, which is connected to
- A Netgear Nighthawk in the basement, and also connected to
- An Orbi
If the Verizon is placed into "modem only" mode, then the Orbi needs to be connected to the Verizon and the Nighthawk to the Orbi. It is not clear if the Verizon is providing any other services, such as television or phone. The Verizon boxes are a frequent topic of discussion. (I know absolutely nothing about Verizon equipment.)
The alternative is to leave both the Nighthawk and Orbi connected to the Verizon router and put both of them into "Access Point" (AP) mode. This is done from the Orbi web interface, the Advanced Tab, Advanced Settings.