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voyagersilver's avatar
voyagersilver
Aspirant
Feb 14, 2022

Help with intermittant connection drops on Orbi RBR50v2 and Verizon FIOS

I've been having a lot of issues with my internet lately. I Just moved into a new city and a new home and got Verizon FIOS. The main problem is that the connection will randomly drop out for 1-9 mi...
KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Feb 16, 2022

Hello voyagersilver,

 

I understand that you are having issues with internet stability connecting the RBR50v2 to Verizon FIOS. 

 

 

Please try turning off the Verizon FIOS wireless network.

 

Steps to turn off Verizon FIOS wireless network: 

 

To turn off your Verizon Fios wireless network:

 

  1. Launch a web browser from a computer or mobile device that is connected to your Verizon Fios router.
  2. Enter 192.168.1.1.
  3. A login window displays.
  4. Enter your user name and password.
    The Main page displays.
    Note: If you haven't logged in to your Fios router before, you are prompted to create a new user name and password.
  5. On the Main page, click Wireless Settings > Basic Security Settings.
  6. Under Turn Wireless ON, select Off.
  7. At the bottom of the page, click Apply.

 

 

For more information please visit the Knowledge-Based-Article listed below:

 

https://kb.netgear.com/31100/How-do-I-set-up-my-Orbi-system-to-work-with-Fios

 

Please keep me updated on the progress of this issue. I look forward to hearing from you! 

 

 

Best,

Kevin 

Community Team

  • voyagersilver's avatar
    voyagersilver
    Aspirant
    Feb 23, 2022

    Kevin,

     

    I have tried that stuff, but I do not have a Verizon Fios router. I only have the RBR50v2 connected directly to the ethernet coming from the ONT. Running in AP mode, as far as I know, would not resolve the issue. Do you have any other recommendations? Thanks.