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Forum Discussion
Help with Optimum (Altice) Fiber and Router that cannot bridge
Hi Folks- My ISP (Optimum) recently upgraded my house to Fiber lines. The "Altice" modem/router combo cannot be bridged, according to Optimum tech support. The label underneath says "FiberGatew...
Generally speaking, it is not a good idea to have both the ISP WiFi and the Orbi WiFi blasting away at the same time. And also not a good idea for them to have the same SSID/password. Devices will not "hand off" between the ISP WiFi and Orbi WiFi as they will between Orbi units.
Thanks for the quick reply. Is there a way to turn off the Wifi at the Altice router?
Contact the ISP or look up the mfr of the modems support site for user manual on how to disable the wifi radios on the modem.
Do you suspect that doing this will give me better performance? I realize the Orbi is a good unit, but the ISP router has fiber in. Do you think you'd lose some speed by connecting from the router, via cat6, into the orbi before sending out wifi signal to the satellites?
Should i be exhausting all options with the ISP by adding more of their repeaters? Or would you say that hands-down, turning off Wifi at the ISP router, then using Orbi in AP mode and Orbi Satellites is certianly the path to best performance?
If this is your unit, page 44 says that pressing the WPS button for 5 seconds will turn the WiFi ratios on or off.
https://fccid.io/2ACJF-FGW-GR240BG/User-Manual/Users-manual-3621380
- Thanks for all the replies, folks. Here’s where I’m at:
I have the Altice router connected to my Orbi router. I have the Orbi in AP mode, and in the AP configuration screen I changed the SSID to something different than the Altice router.
So far, everything seems to be working fine. I’m unable to turn the WiFi off on the Altice box so I see that it shows up as a WiFi option on my devices. However, I’m just connecting to the Orbi SSID instead.
Have I avoided a double Nat situation by giving the Orbi a different SSID? If not, what’s the downside to double Nat since everything is working just fine?
I was going to try the DMZ route but since everything is working I’m thinking it’s not necessary.
Next question: if I’m going to use a network switch and hardwire both routers and my 2 satellites, do you folks know which port configuration to use? Altice router/Orbi router/2 satellites.
