NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Help with Orbi AC3000 please
This router (and 1 satellite) has worked beautifully for a long time except for one issue: most of my devices support 5ghz wifi connection but the connection doesn't work. When my devices connect...
Is the RBR still connected to the host router for the AP mode? If so, look at the host routers connected clients table and find the RBR listed with it's IP address. Use this IP address to try to connect to the RBRs web page and if you can log in and get to the RBRs web page, use the ERASE button to do a factory reset: https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
I'm not exactly sure. So this is what I have connected.
Spectrum's Coaxial goes from the telephone pole into the house to the Spectrum router.
Then the Spectrum router is connected to the Orbi.
The rbr extender is connected in another room.
They all say I'm connected to the wifi but there's no Internet available. Whenever I try to enter the IP address or orbilogin, nothing happens. It times out.
It also does this when connected through the Ethernet cable. I tested the Ethernet cable with another device and it works.
I still cannot seem to enter any orbi settings in order to reset the orbi
Spectrum's Coaxial goes from the telephone pole into the house to the Spectrum router.
Then the Spectrum router is connected to the Orbi.
The rbr extender is connected in another room.
They all say I'm connected to the wifi but there's no Internet available. Whenever I try to enter the IP address or orbilogin, nothing happens. It times out.
It also does this when connected through the Ethernet cable. I tested the Ethernet cable with another device and it works.
I still cannot seem to enter any orbi settings in order to reset the orbi